Effective Date: 20 April 2026
End-User Licence Agreement (EULA)
This End User Licence Agreement, or EULA, is a legal agreement between you and Revamp FZC LLC trading as VibeCrew (“VibeCrew”, “we”, “us”, or “our”).
It governs your access to and use of the VibeCrew platform, including our website, progressive web app, mobile applications, software, features, updates, content, AI-supported tools, and related services made available to you through VibeCrew (together, the “App” or “Platform”).
By downloading, installing, accessing, creating an account on, or using the App, you agree to this EULA. If you do not agree to it, you must not access or use the App.
1. ABOUT VIBECREW
VibeCrew is a digital and mobile-first recruitment and crew booking platform built for the event industry. The Platform helps clients upload briefs, receive AI-assisted crew recommendations, review and adjust line-ups, and book talent. It also allows candidates to create profiles, set their experience, rates and availability, and be vetted for relevant opportunities.
2. ELIGIBILITY
2.1. You may only use the App if you are legally capable of entering into a binding agreement under the laws that apply to you.
2.2. If you are using the App on behalf of a company, agency, venue, brand, or other legal entity, you confirm that you are authorised to bind that entity to this EULA.
2.3. If you are below the age of majority in your jurisdiction, you may only use the App with the involvement and consent of a parent or legal guardian, where required by law.
3. LICENCE GRANT
3.1. Subject to your compliance with this EULA, VibeCrew grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable, personal licence to:
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3.1.1. download, install, and use the App on compatible devices you own or control;
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3.1.2. access and use the Platform for its intended purpose; and
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3.1.3. receive and use updates, upgrades, patches, and fixes we make available from time to time.
3.2. This licence is granted to you for lawful business or personal use connected to VibeCrew’s intended marketplace and recruitment functions. It does not transfer any ownership rights in the App or Platform to you.
3.3. The App is licensed, not sold.
4. PLATFORM PURPOSE
4.1. VibeCrew is designed to support recruitment, crew matching, talent discovery, vetting, booking coordination, and related workflows in the event industry.
4.2. The Platform may include AI-supported features that help analyse briefs, recommend crew structures, or surface relevant matches. These tools are provided to improve speed and convenience, but final hiring, booking, and engagement decisions remain your responsibility.
4.3. VibeCrew may also provide consultation, coordination, or support features in connection with event staffing and bookings. Unless expressly agreed otherwise in writing, use of the Platform does not create an employment relationship, agency relationship, joint venture, or partnership between VibeCrew and any user.
5. USER ACCOUNTS
5.1. You may be required to create an account to access some or all features of the App.
5.2. You agree to:
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5.2.1. provide accurate, current, and complete information;
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5.2.2. keep your login credentials secure;
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5.2.3. update your information where needed; and
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5.2.4. accept responsibility for activity carried out through your account.
5.3. You must not share your account with any other person or allow unauthorised access to it.
5.4. We may suspend, restrict, or terminate your account if we reasonably believe:
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5.4.1. your account is being used unlawfully;
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5.4.2. your information is misleading, false, or outdated;
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5.4.3. your activity creates risk for other users, the Platform, or VibeCrew; or
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5.4.4. you are in breach of this EULA.
6. CLIENT-SIDE USE OF THE PLATFORM
If you use VibeCrew as a client, employer, agency, venue, brand, operator, or hiring representative, you agree that:
6.1. you will only submit genuine briefs and recruitment requirements;
6.2. you are responsible for ensuring that job descriptions, booking needs, role specifications, rates, dates, and engagement terms are accurate and lawful;
6.3. you will not use the Platform to discriminate unlawfully or request talent on an unlawful basis;
6.4. you remain responsible for your hiring decisions, bookings, onboarding, supervision, compliance, and payment obligations unless expressly agreed otherwise in writing; and
6.5. VibeCrew does not guarantee that any brief will be filled, that any recommended candidate will be available, or that any engagement will proceed without change.
7. CANDIDATE-SIDE USE OF THE PLATFORM
If you use VibeCrew as a candidate, freelancer, crew member, or talent profile holder, you agree that:
7.1. the information in your profile, CV, credentials, rates, availability, licences, work history, and any supporting documents must be true, accurate, and not misleading;
7.2. you are responsible for keeping your profile and availability up to date;
7.3. you must only accept work you are qualified, legally permitted, and genuinely available to perform;
7.4. VibeCrew may carry out or facilitate vetting, screening, suitability checks, or profile reviews, but this does not guarantee work, placement, or future bookings; and
7.5. VibeCrew does not guarantee any minimum number of job opportunities, interviews, bookings, or earnings.
8. ACCEPTABLE USE
You must not, and must not attempt to:
8.1. copy, reproduce, adapt, modify, translate, reverse engineer, decompile, disassemble, or create derivative works from the App, except to the extent such restriction is prohibited by applicable law;
8.2. sell, rent, lease, sublicense, distribute, assign, commercially exploit, or otherwise make the App available to any third party except as expressly permitted by us;
8.3. interfere with, disrupt, damage, or compromise the App, its infrastructure, or any connected networks or systems;
8.4. bypass, disable, or undermine security measures, access controls, rate limits, or technical protections used by the Platform;
8.5. upload viruses, malicious code, harmful scripts, or any material designed to interrupt, damage, or impair the Platform;
8.6. scrape, harvest, index, extract, or mass-download user data, profiles, listings, or content without our prior written consent;
8.7. use the App to stalk, harass, bully, threaten, exploit, impersonate, defame, or discriminate against any person;
8.8. post or transmit content that is unlawful, fraudulent, obscene, hateful, racist, abusive, invasive of privacy, misleading, or infringing of third-party rights;
8.9. use the App in breach of employment, privacy, advertising, sanctions, anti-bribery, data protection, or other applicable laws; or
8.10. use the Platform for any purpose outside its intended staffing, recruitment, booking, and related event-industry workflows.
9. USER CONTENT AND DATA YOU SUBMIT
9.1. You may upload, submit, publish, transmit, or otherwise make available information, documents, briefs, profile details, credentials, images, messages, feedback, rates, availability, and other materials through the Platform (“User Content”).
9.2. You retain ownership of your User Content, subject to any rights belonging to third parties.
9.3. You grant VibeCrew a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, adapt, display, transmit, and use your User Content as reasonably necessary to:
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9.3.1. operate the Platform;
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9.3.2. provide Platform functionality;
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9.3.3. facilitate matching, vetting, booking, support, and coordination;
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9.3.4. improve user experience and service delivery; and
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9.3.5. comply with legal and regulatory obligations.
9.4. You confirm that:
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9.4.1. you own or control the rights needed to submit the User Content;
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9.4.2. the User Content is accurate and lawful; and
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9.4.3. the use of your User Content by VibeCrew in accordance with this EULA will not infringe any third-party rights.
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9.5. We may remove or restrict User Content if we reasonably believe it breaches this EULA, our policies, or applicable law.
10. AI-SUPPORTED FEATURES
10.1. The App may include AI-supported tools and workflows, including brief analysis, crew recommendations, suggested matches, or other automated assistance.
10.2. These features are intended to support decision-making, not replace human review. You are responsible for checking outputs before relying on them.
10.3. To the extent permitted by law, VibeCrew does not warrant that AI-generated or AI-assisted outputs will be complete, accurate, error-free, suitable for your specific circumstances, or free from bias.
10.4. You must not use AI-supported features in a way that is unlawful, discriminatory, deceptive, or harmful to candidates, clients, or other users.
11. PRIVACY AND DATA PROTECTION
11.1. Your privacy matters to us. Our handling of personal data is described in our Privacy Policy, which forms an important part of your use of the Platform.
11.2. By using the App, you acknowledge that we may collect, use, store, and process personal data in accordance with our Privacy Policy and as reasonably required to operate the Platform.
11.3. Where consent is required by law for certain processing activities, you agree that such consent may be obtained through the App or related workflows.
11.4. Where available under applicable law, you may request access to, correction of, deletion of, or withdrawal from certain processing of your personal data, subject to legal and operational limitations.
11.5. Our Privacy Policy is available here: [PRIVACY POLICY URL]
12. THIRD-PARTY SERVICES AND APP STORES
12.1. The App may be made available through third-party app stores, platforms, integrations, communication tools, payment providers, mapping tools, analytics services, or other third-party services.
12.2. Your use of those third-party services may be subject to their own terms and privacy policies.
12.3. If you download the App through the Apple App Store, Google Play, or another app marketplace, the relevant app store’s terms may also apply. If there is a conflict between this EULA and any mandatory app store terms, the app store terms will prevail to the extent of the conflict.
12.4. VibeCrew is not responsible for third-party services, platforms, content, policies, or acts or omissions, except where liability cannot be excluded under applicable law.
13. UPDATES, AVAILABILITY, AND CHANGES
13.1. We may update, patch, upgrade, modify, suspend, withdraw, or discontinue any part of the App at any time.
13.2. Some updates may be required for continued access to features or for security, compatibility, or performance reasons.
13.3. We do not guarantee that the App, or any feature within it, will always be available, uninterrupted, or error-free.
13.4. We may change, limit, or remove features, workflows, categories, user access levels, or service offerings as the Platform evolves.
14. INTELLECTUAL PROPERTY
14.1. The App, including its software, design, interface, branding, visual assets, functionality, workflows, text, graphics, databases, trademarks, compilations, and underlying technology, is owned by or licensed to VibeCrew and is protected by intellectual property laws.
14.2. Except for the limited licence expressly granted in this EULA, no rights are granted to you in or to the App.
14.3. You must not use VibeCrew’s name, logo, trade marks, service marks, or brand assets without our prior written approval.
14.4. Any feedback, suggestions, ideas, or recommendations you provide regarding the App may be used by us without restriction or obligation to you.
15. FEES, PAYMENTS, AND REFUNDS
15.1. Some parts of the App or Platform may be free to use, while others may require payment, subscription, service fees, booking fees, placement fees, or other charges.
15.2. Where charges apply, these will be communicated to you through the Platform, an order form, a service agreement, or another applicable commercial arrangement.
15.3. Unless otherwise stated in writing or required by law, fees paid are non-refundable.
15.4. If you purchased the App or a subscription through an app store, any refund rights available to you may need to be exercised directly through that app store, in accordance with its policies.
16. DISCLAIMERS
16.1. The App is provided on an “as is” and “as available” basis to the maximum extent permitted by law.
16.2. VibeCrew does not warrant that:
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16.2.1. the App will meet all of your requirements or expectations;
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16.2.2. the App will be uninterrupted, timely, secure, or error-free at all times;
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16.2.3. all defects can or will be corrected;
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16.2.4. any profile, brief, listing, recommendation, match, or engagement opportunity will be accurate, complete, suitable, or successful; or
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16.2.5. the Platform will always be compatible with your device, browser, operating system, or third-party tools.
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16.3. VibeCrew is a platform and workflow provider. Unless expressly agreed otherwise in writing, we do not guarantee the performance, conduct, availability, quality, legality, suitability, or outcomes of any client, candidate, booking, job, engagement, or third-party service.
17. LIMITATION OF LIABILITY
17.1. To the maximum extent permitted by law, VibeCrew and its affiliates, officers, employees, contractors, licensors, and technology providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, contracts, goodwill, data, opportunities, or anticipated savings arising from or related to your use of, or inability to use, the App.
17.2. To the maximum extent permitted by law, VibeCrew shall not be liable for:
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17.2.1. decisions made by users based on profiles, briefs, AI-supported outputs, recommendations, or platform content;
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17.2.2. failed hires, failed bookings, no-shows, cancellations, replacements, conduct issues, suitability disputes, or event losses;
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17.2.3. unauthorised access caused by your failure to secure your device or credentials;
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17.2.4. interruptions, bugs, outages, delays, malware, or compatibility issues; or
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17.2.5. loss or corruption of data, content, or business information.
17.3. Where liability cannot be excluded but can be limited, our total aggregate liability to you for all claims arising out of or in connection with this EULA or the App shall not exceed:
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17.3.1. the total amount paid by you to VibeCrew for use of the App in the twelve months preceding the event giving rise to the claim; or
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17.3.2. if no fees were paid, AED 500.
17.4. Nothing in this EULA excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence where such limitation is prohibited.
18. INDEMNITY
18.1. You agree to indemnify, defend, and hold harmless VibeCrew and its affiliates, officers, employees, contractors, licensors, and partners from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or connected with:
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18.1.1. your use of the App;
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18.1.2. your User Content;
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18.1.3. your breach of this EULA;
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18.1.4. your breach of applicable law; or
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18.1.5. your infringement of any third-party rights.
19. TERMINATION
19.1. You may stop using the App at any time. If you wish to terminate this EULA, you may do so by deleting the App and ceasing all use of the Platform.
19.2. We may suspend or terminate your access immediately, with or without notice, if:
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19.2.1. you breach this EULA;
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19.2.2. we believe your use creates legal, operational, security, or reputational risk;
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19.2.3. we are required to do so by law or by a regulator; or
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19.2.4. we discontinue the App or relevant services.
19.3. On termination:
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19.3.1. the licence granted to you under this EULA ends immediately;
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19.3.2. you must stop using the App; and
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19.3.3. any provisions which by their nature should survive termination will continue in force, including those relating to intellectual property, liability, indemnity, payments, governing law, and dispute resolution.
20. GOVERNING LAW AND JURISDICTION
20.1. This EULA shall be governed by and construed in accordance with the laws of [JURISDICTION], unless mandatory consumer laws in your place of residence require otherwise.
20.2. The courts of [JURISDICTION] shall have exclusive jurisdiction over any dispute arising out of or in connection with this EULA, unless applicable law provides otherwise.
21. SEVERABILITY
If any provision of this EULA is found to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
22. NO WAIVER
If we delay or do not enforce any right under this EULA, that does not mean we have waived that right.
23. TRANSFER
23.1. We may transfer or assign our rights and obligations under this EULA to an affiliate, successor, purchaser, or other entity as part of a merger, restructure, acquisition, or sale of assets.
23.2. You may not assign, transfer, or sublicense your rights under this EULA without our prior written consent.
24. ENTIRE AGREEMENT
This EULA, together with our Privacy Policy and any additional terms expressly referenced within the Platform, forms the entire agreement between you and VibeCrew in relation to your use of the App.
25. CONTACT US
VibeCrew
Revamp FZC LLC
https://vibecrew.me
hello@vibecrew.me
26th Floor, Amber Gem Tower, Ajman